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Terms and Conditions

Monthly Contract between Makin Storage Ltd (“Makin Storage”, “we”, “us”) and the Customer (“you”).

 By signing up, making payment, and moving your contents into Makin Storage, you confirm that you have read, understood, and accepted these Terms & Conditions.

Facility Owner Details

  • Facility Owner: Makin Storage Ltd
  • Address: Greenhill Mills, Grange Rd, Batley, WF17 6LH
  • Email: info@makinstorage.co.uk
  • Telephone: 01924 763574

Please notify us immediately if your contact details (including address, phone number, or email) change.

KEY POINTS
  • Contract type & minimum term: Monthly recurring agreement with a minimum term of one (1) month, continuing until cancelled.
  • Notice period to vacate: 30 days’ written notice is required, effective from your last payment date. For example, if your payment date is the 1st of the month and you give notice on the 15th, your notice will be deemed to run from the 1st of the following month. You will continue to have access until the last day of your notice period (subject to access hours). No further charges are applied after the notice period ends, provided the unit is vacated and passed inspection.
  • Deposit & padlock: A refundable deposit is payable at the start. This includes a padlock with two keys. Leave the padlock in place when you vacate. We will inspect the unit to confirm it is clean, empty, undamaged, and in the same condition as at the start. The deposit will be refunded within 10 days after a satisfactory inspection (less any permitted deductions).
  • Payments & VAT: Storage fees are payable in advance. VAT is added to all payments at the standard rate.
  • Failed or late payments: If payment fails or is late, access to your unit is suspended immediately. If payment is still outstanding after 3 days, a £25 plus VAT late fee will be applied, plus £1 per day (plus VAT) until the balance is cleared. If payment is still not received after 21 days, your contract will automatically terminate, your deposit will be forfeited, and Makin Storage has the right to enter your unit, remove, sell, or dispose of your belongings.
  • Cleaning & condition on leaving: Units must be left clean, empty, and undamaged. A minimum £75 cleaning fee applies if the unit is not emptied, with further costs added as necessary. Unpaid charges may be pursued through small claims court.
  • Access hours: Site access is permitted only between 06:00 and 20:00 daily (subject to change on notice).
  • Security: You are responsible for ensuring your unit is locked before leaving the site.
  • Prohibited goods: Do not store hazardous, dangerous, illegal, stolen, perishable, environmentally harmful, or explosive goods.
  • Risk & insurance: Goods are stored at your sole risk. You must maintain your own insurance.
CONDITIONS OF AGREEMENT

STORAGE
  1. While all fees are paid up to date, you: (a) are licensed to store goods (“Goods”) only in the unit allocated by us (“Unit”); (b) are deemed to have knowledge of the Goods; and (c) warrant that you own the Goods and/or are authorised to deal with them in accordance with this Agreement.
  2. We: (a) do not have and will not be deemed to have knowledge of the Goods; (b) are not a bailee/custodian/warehouseman of the Goods and do not take possession of them; (c) do not grant a lease or tenancy; and (d) provide approximate unit sizes—minor variations may occur. By using the Unit, you agree to the actual size provided.

COST
  1. You must pay:
(a) the Storage Fee (as shown on our website (makinstorage.co.uk) at the time of booking, as otherwise agreed, or as most recently notified by us), in advance on the first day of each storage period (“Due Date”). Payment is your responsibility and is not deemed received until funds have cleared;
(b) a Deposit is to be paid at the start. The deposit includes a padlock with two keys and is refundable within 10 days of vacating, following inspection and subject to deductions for (i) damage, cleaning, rubbish removal, missing padlock/keys, or (ii) other sums due under this Agreement;
(c) a Cleaning Fee and/or reasonable costs of repairs/restoration/rubbish removal where applicable (minimum £75). If you fail to empty the Unit at the end of your agreement, this fee will be charged automatically, with further costs added if necessary. If unpaid, we may pursue you through small claims court;
(d) a Lost Key Fee of £20 plus VAT for each replacement key required;
(e) any costs we incur in collecting late/unpaid fees or enforcing this Agreement (including postal/telephone/debt collection/legal/professional fees); and
(f) VAT and any other applicable taxes/charges on all supplies.
 If you have multiple agreements with us, we may apply payments against the oldest debt on your account at our discretion.

DEFAULT – RIGHT TO SELL OR DISPOSE OF GOODS
  1. If payment is late or fails, your access to the facility and your Unit will be suspended immediately until cleared funds are received.
  2. If payment is not received within three (3) days of the Due Date, a late fee of £25 plus VAT will be charged, plus an additional £1 per day (plus VAT) until the debt is cleared.
  3. If the outstanding amount remains unpaid after twenty-one (21) days, this Agreement will automatically terminate without further notice. At that point:
    (a) you will forfeit your Deposit in full, which will be applied against sums due and/or disposal costs;
    (b) we may immediately enter your Unit, take possession of the Goods, and sell or dispose of them at our discretion;
    (c) you remain liable for any shortfall where disposal/sale proceeds do not cover all sums due (including disposal/sale costs); and
    (d) no compensation or refund of fees will be given for loss of access, termination, or disposal of Goods due to your default.
  4. Before sale/disposal, we will send written notice to pay/collect (to your last notified postal/email address). If you do not comply within one (1) month, we may access your Unit and proceed to sell/dispose of Goods. We will sell at the best reasonably obtainable price, accounting for sale costs; default-action costs are added to your debt.
  5. Sale proceeds are applied to removal/sale costs first, then to your debt. Any shortfall is payable by you within seven (7) days of demand. Any surplus will be held for you (no interest).
  6. If, in our reasonable opinion, Goods are not saleable, fail to sell, or are of insufficient value, you authorise disposal at your cost. We may also dispose of Goods that are severely damaged, valueless, or dangerous. We will notify you within seven (7) days of assessment.
  7. Items left in common areas or outside your Unit may be moved, sold, or disposed of immediately at our discretion and without liability.

ACCESS
  1. You may access the Unit only during posted access hours (06:00–20:00) and subject to this Agreement. We may change access hours on notice (temporarily without notice in emergencies).
  2. Only you or your authorised agents may access your Unit. We may require ID and may refuse access at our discretion.
  3. We may refuse access where sums are owing or if safety/security may be put at risk. If payment has failed, you will not be allowed access until cleared funds are received.
  4. Do not share access except with your own authorised agent, at your risk.
  5. You authorise us (and our contractors) to enter your Unit and, if necessary, break your lock: (a) on at least 7 days’ notice to inspect/repair/alter; (b) without prior notice in an emergency, to prevent injury/damage, if prohibited goods/purposes are suspected, if required by law/authorities/court order, to relocate Goods, or to exercise lien/sale/disposal rights.

CONDITIONS
  1. We are not responsible for locking an unlocked Unit. Where applicable, you must secure external gates/doors.
  2. Prohibited goods:
      (a) perishable food unless securely packed against vermin;
      (b) living creatures;
      (c) combustible/flammable substances (e.g., gas, petrol, oils, solvents, compressed gases, paint);
      (d) firearms, explosives, weapons, ammunition;
      (e) chemicals, radioactive/biological agents, asbestos, toxic waste, hazardous substances;
      (f) items emitting fumes/odours;
      (g) illegal items or illegally obtained/unsafe/unlicensed goods (e.g., counterfeit/smuggled tobacco/alcohol, unsafe toys/electricals/medicines/aerosols/cosmetics/fireworks);
      (h) environmentally harmful/risky items;
      (i) irreplaceable items (e.g., currency, jewellery, furs, deeds, paintings, curios, works of art, items of personal sentimental value). You are liable for any breach.             
     (j) car accessories, car tyres, or any motor vehicle parts.                                                                                                             
  3. Use the Unit solely for storage. You must not:
      (a) use it as offices/living accommodation or as a home/business/mailing address;
      (b) cause nuisance (including odour/noise/vibration outside the Unit);
      (c) invalidate/increase insurance premiums;
      (d) paint/alter/attach to Unit surfaces, including walls, ceilings, floors, or doors;
      (e) connect utilities without our consent;
      (f) damage the Unit/facility or obstruct or leave items/refuse in common areas.
  4. You must keep the Unit clean and in good repair. You must immediately notify us of any damage to the Unit, fixtures, or fittings. We may charge a Cleaning Fee/minimum £75 and recover reasonable repair/replacement/restoration/refuse disposal costs (charged to your payment method where possible).
  5. Use reasonable care on site, respect the facility/other users, report damage/defects immediately, follow staff directions and site rules. Do not block entrances/parking/access ways. Breaches may incur fees of at least £75 and/or immediate termination.
  6. We may relocate you to another Unit of at least equivalent size: (a) on 14 days’ notice (you may terminate instead), or (b) on shorter notice if an incident requires closure. We will cover reasonable pre-approved removal costs. If you do not move by the date specified, you authorise us to move Goods at your risk (save for wilful/negligent damage, subject to clause 25).
  7. You are responsible for ensuring the Unit is suitable for your Goods. Inspect before storing and periodically thereafter. We make no warranty of suitability.
  8. We may refuse or require removal of any Goods we consider a safety or property risk.
  9. You must notify us of any change to your contact details within 48 hours.
RISK & RESPONSIBILITY
  1. We are not liable for loss or damage you suffer from inability to access the facility or your Unit, whatever the cause.
  2. Goods are stored entirely at your sole risk for any theft, damage, or deterioration, however caused. This includes (but is not limited to) loss or damage caused by damp, condensation, humidity, mould, or water ingress. Customers must check their Unit regularly for any signs of dampness or damage. Makin Storage is under no liability whatsoever for any loss suffered by the Customer to the Goods, whatever the cause.
  3. Insurance: We do not insure your Goods. You must keep them insured at all times against normal perils for their replacement value and warrant that cover will not lapse and the aggregate value will not exceed the replacement value. Any review of your insurance documents by us does not constitute advice or approval.
  4. You are liable to indemnify us for all claims, liabilities, damages, costs, and expenses (including reasonable legal/professional fees) arising from:
      (a) your use of the Unit/facility and/or the Goods;
      (b) your breach of this Agreement; or
      (c) our enforcement of this Agreement.
  5. You must comply with all applicable laws and regulations regarding storage and the nature/manner of stored materials. All liability for breaches rests with you.
  6. If we believe you are not complying with the law, we may take necessary action (including entry under clause 14, cooperation with authorities, or immediate disposal/removal at your expense).
  7. We are not liable for delay or failure due to events beyond our reasonable control (e.g., acts of God, strikes, power/internet failures, terrorism, emergencies, authority actions). We will try to minimise effects.

PERSONAL INFORMATION
  1. We collect and process your personal data to manage your account, process payments, and communicate with you. We process data in accordance with UK GDPR and the Data Protection Act 2018. We may share data with credit reference/fraud prevention agencies and relevant trade associations. If you apply for any insurance facilitated by us, we may pass data to the insurer and relevant claims databases. We may disclose data to comply with the law, enforce this Agreement, prevent/detect crime/fraud, manage risk, protect safety/security, or in connection with a business/asset sale or transfer. You may request a copy of your personal data by contacting us at the details above; we may charge a reasonable fee where permitted.
  2. With your consent, we may use your data for marketing (including products/services from us or our partners).

NOTICE
  1. Notices must be in writing and delivered by email, hand, SMS, phone (where applicable), or pre-paid post. Notices are deemed received at delivery by hand, one hour after sending by email/SMS, or 48 hours after posting. Send notices to the contact details at the top of these terms. Where there is more than one Customer, notice to/by any single Customer is sufficient.

TERMINATION
  1. Either party may terminate by giving the 30-day notice required under these terms. We may terminate immediately for illegal/environmentally harmful activities or a breach not remedied within 14 days of notice. We may apportion fees if insufficient notice is given. You must remove all Goods by the end of your notice period, leave the Unit clean, empty, undamaged, and leave the padlock in place. If Goods/refuse remain, clauses 5 and 18 apply. All sums due must be paid up to the termination date, failing which clauses 4–8 may apply. If we enter the Unit and it is empty, we may terminate without prior notice and notify you within 7 days.
  2. You must examine Goods on removal and notify us of any loss/damage as soon as reasonably possible.
  3. Liability for outstanding sums, property damage, personal injury, environmental damage, and legal responsibility continues after termination.

GENERAL
  1. We may vary fees or these terms (or add new terms) by written notice. Changes take effect on the first Due Date not less than 28 days after the date of our notice. You may terminate before changes take effect; otherwise, continued use constitutes acceptance.
  2. You acknowledge that:
      (a) this document is the entire agreement;
      (b) you raised all relevant queries and we answered them to your satisfaction;
      (c) agreed matters have been put in writing here;
      (d) any decision by us not to enforce a right does not waive it unless we confirm in writing;
      (e) the Contracts (Rights of Third Parties) Act 1999 does not apply;
      (f) if any provision is invalid/unlawful/unenforceable, it will be severed to the extent necessary and the remainder continues;
      (g) you may not assign/transfer rights or part with possession of the Unit or Goods;
      (h) where there are multiple Customers, obligations are joint and several.
  3. Governing law and jurisdiction: These terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction. The parties will endeavour to settle disputes by mediation before litigation (except for emergency relief).

I/we consent to receiving correspondence from Makin Storage by SMS, email, post, and telephone.
I/we acknowledge that the key points have been drawn to my/our attention and I/we have read and understood them.
I/we agree to be bound by these Terms & Conditions.

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